The Municipality of Strathroy-Caradoc is committed to, and working toward, ensuring municipal services are accessible to everyone. We strive to meet or exceed the standards set by the Accessibility for Ontarians with Disabilities Act (AODA), which are rules established by the Ontario government to help businesses and organizations identify, remove, and prevent barriers to accessibility.
Accessibility for Customers
The Municipality of Strathroy-Caradoc adopted Policy and Procedures for Accessibility Standards for Customer Service [PDF (203 kB)] in 2009. This document guides the municipality and its staff in delivering services, and is required training for employees assisting the public.
- Service Disruptions
- Documents & Forms
- Customer Feedback Process
- Corporate Accessibility Policy (PDF [50 kB])
- Multi-Year Accessibility Plan (PDF [561 kB])
- Joint Accessibility Plan with the County of Middlesex (2012)
Request Documents in an Alternate Format
If you require any document in an alternate format, please contact the Corporate Services Department via the Customer Feedback Process.
- Ministry of Community and Social Services
- Serve-Ability: Transforming Ontario's Customer Service (Web-Based Training)
Accessibility for Employees
The Municipality is committed to an inclusive work place in all aspects of employment activities, including recruitment, selection, orientation, working conditions, career development/advancement and performance management.
As an employer, the Municipality strives to ensure that current and potential employees with disabilities are accommodated so they may fully participate in all aspects of recruitment and employment.
- Employment Accommodations Policy (PDF [44kB])
Accessibility for Web Users
The Municipality of Strathroy-Caradoc will strive to ensure that its official municipal websites and web content conform to the Accessibility for Ontarians with Disabilities Act (AODA), 2005, which calls for accessibility levels according to the World Wide Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level A, at a minimum. To illustrate the municipality’s commitment to a high level of website accessibility as quickly as possible, the websites conform to the WCAG 2.0 Level AA, well ahead of the January 1, 2021, date required by AODA regulations. Except where meeting this requirement is not practicable, this conformity applies to the websites, web content and web-based applications that are controlled directly or through a contractual relationship that allows for the modification of the product and web content.
Documents (PDF, Microsoft Word, Microsoft PowerPoint) dated Jan. 1, 2012, or later will be posted to the website as AODA compliant. The AODA regulations require that all documents on the website be AODA compliant by January 1, 2014.
Historical Documents (PDF, Scans, Microsoft Word, and Microsoft PowerPoint) dated prior to Dec. 31, 2011: Every effort will be made to make the document available and AODA-compliant. If a document provided on the website contains elements that are inaccessible, an alternative method will be provided. In this event, please contact Strathroy-Caradoc’s Corporate Services Department via the Customer Feedback Process.