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COVID 19 Banner

The Province of Ontario has issued a Stay-at-Home order beginning
Thursday, January 14 at 12:01 a.m. Learn more.

The health and safety of residents is the Municipality of Strathroy-Caradoc's top priority as the COVID-19 (also referred to as the novel coronavirus) situation continues to evolve.

The Municipality of Strathroy-Caradoc is actively monitoring the situation. The Municipality is following direction from the Middlesex-London Health Unit, which is making decisions based on the provincial and federal response.

Find the latest information about COVID-19 (2019 Novel Coronavirus) via the Health Unit

Local Information & Updates Regarding Municipal Services

Last reviewed on January 15 @ 10:30 a.m.  Last updated on January 15 @ 10:30 a.m.

COVID-19 Response Framework

Learn about regional health measures in the Province of Ontario.

Questions Regarding COVID-19

  • Daily Summary of COVID-19 Cases in Middlesex-London (via Middlesex-London Health Unit)

If you have questions about COVID-19, please contact the Middlesex-London Health Unit:

  • 519-663-5317 (follow the prompts) - Monday to Friday from 8:30 a.m. to 4:30 p.m.
  • E-mail: health@mlhu.on.ca

For medical advice 24/7, please call Telehealth Ontario at 1-866-797-0000.

How to Report COVID-19 Order Violations

In Middlesex County

  • Call the OPP non-emergency line at 1-888-310-1122

In Strathroy-Caradoc

  • Call Strathroy-Caradoc Police Service at 519-245-1250
  • Contact the Municipal By-law Enforcement Officer at 519-245-1105 ext. 255 or submit a report online

COVID-19 Assessment Centres

London's COVID-19 Assessment Centres are operated by the London Health Sciences Centre and the Thames Valley Family Health Team, with support from Middlesex-London Paramedic Services, the Middlesex-London Health Unit, and the City of London. Learn more.

Carling Heights Optimist Community Centre (CHOCC) Assessment Centre

Book your appointment online

656 Elizabeth St, London, ON

Monday to Friday - 9:00 a.m. to 7:00 p.m.

Saturday & Sunday - 11:00 a.m. to 7:00 p.m.

Oakridge Arena Assessment Centre

Book your appointment online

825 Valetta St, London, ON

Monday to Friday - 9:00 a.m. to 5:00 p.m.

Saturday & Sunday - Closed

 

To find the latest information about London's COVID-19 Assessment Centres, please visit the Middlesex-London Health Unit on Twitter @MLHealthUnit.

Municipal Office Closure

In response to the ongoing province-wide shutdown, the Municipal Office is currently closed for in-person services. Staff remain available to assist the public by telephone and e-mail during regular business hours. Residents are encouraged to take advantage of our convenient telephone and online options for reporting issues, making payments, and accessing municipal services:

  • Call 519-245-1070 during regular business hours (Monday - Friday, 8:30 a.m. - 4:30 p.m.)
  • Review our staff directory to contact a staff member directly
  • Resident Services - use this portal to make a payment, report a problem, or access online services
  • Call in a municipal Water/Waste Water or Roads concern
  • Submit building permit applications electronically
  • Review Property Tax Payment Options
    • Payments and applications may be left in the after-hours drop-box located at the front door of Town Hall
    • Credit card payments are accepted over the phone

Council & Committee Meetings

Municipal Council, committee, and public participation meetings will continue to be hosted electronically as permitted by provincial legislation. Meeting dates, agendas, livestream links, and archived videos are available at www.strathroy-caradoc.ca/meetings.

Marriage Licences & Commissioners of Oaths Services

The issuance of marriage licences and Commissioners of Oaths services are currently suspended due to the Municipal Office closure in response to the provincial shut-down. The signing of pension forms is available by appointment only by calling 519-245-1105 ext. 237. Please note that all appointments for pension forms will be conducted outdoors.

Building Services

  • Electronic submissions are available for all building permits through cloudpermit.ca. Those who do not feel comfortable submitting their permits through this system may e-mail permit applications and drawings to permits@strathroy-caradoc.ca.
  • Building inspections may be scheduled by calling 519-245-1070. Contractors, builders, and/or homeowners are requested to stay off-site while staff complete the inspection.

Recreation Amenities & Programs

The following municipal amenities are currently closed to the public:

  • Gemini Sportsplex
  • West Middlesex Memorial Centre / Dance Studio
    • Arena Rules and User Expectations while under Red (CONTROL) Restrictions
  • Museum Strathroy-Caradoc
  • Caradoc Community Centre
  • Tri-Township Arena
  • Strathroy & Area Seniors' Centre
  • Fair Grounds Aquatic Park (closed for season)
  • Strathroy Rotary Club Splash Pad (closed for season)
  • Mount Brydges Lions Club Splash Pad (closed for season)

Parks, outdoor recreation amenities, and trails remain open, including:

  • Playgrounds and play structures (amenities will not be disinfected)
  • Strathroy-Caradoc Dog Park

Check out our activity portal for links to fun virtual activities. From colouring pages and crafts to virtual museum exhibits and health and fitness, there is something for everyone at www.strathroy-caradoc.ca/FunAtHome.

Garbage & Recycling Pick-Up

Garbage & recycling collection operated by Bluewater Recycling Association continues as usual. Visit Bluewater Recycling Association online for up-to-date information about services. Please review the following guidelines for safe waste disposal during the COVID-19 pandemic:

  • Place used tissues and napkins in the garbage. Wash your hands afterwards.
  • Bag all waste. Do not place waste loosely in garbage containers.
  • If you're sick: place ANY item that has come into contact with your mouth, nose, or eyes into the garbage--even items that you normally place into your recycling bin (e.g. water/beverage bottles, pop cans, etc.)

Municipal Transfer Stations

Municipal transfer stations are currently operating on winter hours. Credit and debit payment options are now available as cash is no longer accepted. Please practice physical distancing while on-site.

  • Strathroy Transfer Station: open the 2nd Saturday of the month (8:30am to 4:30pm)
  • Mount Brydges Transfer Station: open the 4th Saturday of the month (8:30am to 4:30pm)

Strathroy Municipal Cemetery

Strathroy Municipal Cemetery remains open for grave site visits and services. Those attending a service or visiting a grave site must follow directives in compliance with the Province of Ontario COVID-19 Response Framework.

  • Review Directives Issued by the Bereavement Authority of Ontario

Staff are available for grave sales by appointment only. Services may be booked via telephone at 519-245-1070 or by e-mail by following this link.

Police Services

The Strathroy-Caradoc Police Service continues to support the Ontario Government in the fight against the spread of COVID-19.  In an effort to maintain the health and safety of every citizen in Strathroy-Caradoc, our officers will enforce the Stay-At-Home Order under the Emergency Management and Civil Protection Act.

  • View the full and comprehensive Order online
  • Learn more about the Stay-at-Home Order and review frequently asked questions (PDF [703 kB)]

What you can expect:

Strathroy-Caradoc Police Service will continue to prioritize emergency response; pandemic related complaints will continue to be investigated as lower priority calls for service.  Police WILL respond to offence-based complaints where it is determined that a police response is required to address the situation.  All complaints will be followed up and individuals who have violated restrictions may be fined.

Police will not:

Stop a pedestrian, vehicle or enter a dwelling for the singular purpose of checking compliance with the Stay-At-Home Order.

Business Operations:

The Strathroy-Caradoc Police Headquarters is open for essential service only.

Individuals who need to speak to an Officer or Report a Crime will be granted access to the lobby one at a time after COVID screening.  A mask must be worn at all times inside the building.  All other non-emergency visits to the police station will be BY APPOINTMENT ONLY.

Please contact the Administrative Assistant at Tdeboer@scps.on.ca or by calling (519) 245-1250 (Ext. 204) if you have any questions or requests regarding Criminal Records Checks or General Information before attending the building.

Please protect yourself, family members and friends by staying at home and following health guidelines from the Middlesex-London Health Unit.

Fire Services

Brian George, Director of Fire Services/Fire Chief, provides the following information:

Our Stations remain fully functional. We are taking precautionary measures to ensure that our volunteer fire fighters are able to attend emergencies. We have taken steps to alleviate any unnecessary contact in order to maintain this:

  • The Administration Office will remain closed until further notice. If residents have enquiries they may contact us by phone at 519-245-1990, we will be able to assist you with information in this method.
  • Any Fire Inspections that are not a Life Safety issue will be dealt with once the COVID-19 Virus emergency has subsided. You can contact the office for assistance.
  • Our volunteer firefighters will still respond to all incidents, however you may see our members wearing personal protective equipment such as gloves, masks and protective eye wear. This is for their own protection. 

We understand these may cause inconveniences to some, however our priority is to protect the residents of the Municipality and require our staff to be able to attend. 

Business Resources and Supports

Reopening Ontario in Stages: Stage 1 - effective as of May 19, 2020

Reopening Ontario in Stages: Stage 2 - effective as of June 12, 2020

Reopening Ontario in Stages: Stage 3 - effective as of July 17, 2020

See the above links for the eligibility requirements to re-open your business to the public, as well as the safety measures businesses are being asked to take. 

  • Call the Stop the Spread Business Information Line at 1-888-444-3659 if you have questions about what can be open or impacts to your business or employment 

There will be overlap in what some of these links below cover, but these are very comprehensive guides as to what you or your business might be eligible for in terms of programs, incentives, subsidies and/or compensation at this time and into the near future.

  • Regional Relief and Recovery Fund
  • Canada Economic Response Plan
  • Canada Emergency Response Benefit
  • Reopening Ontario after COVID-19
  • Ontario Together Fund
  • Agriculture and Food Jobs in Ontario
  • Keeping Canadians and Workers in the Food Supply Chain Safe - $50 million funding announcement  
  • Middlesex County Economic Development and Tourism survey phase 2
  • Middlesex County Business Resource and Supports Guide
  • SCOR – EDC Resource and Supports Guide
  • Guidance for Employers of Temporary Foreign Workers
  • List of Essential Workplaces

Inter-Community Transit Service

The Municipality of Strathroy-Caradoc, the City of Sarnia, and the City of London launched the new inter-community transit service on August 4, 2020.

Based upon the advice of Medical Health Officials in the province, and in each of our cities, we are taking every precaution to ensure the health and safety of passengers and employees is safeguarded and protected. 

Learn more about stop locations, schedules, and fares or call 519-787-1055 to reserve your seat.

Inter-Community Bus

The inter-community bus service is made possible by the province of Ontario through the Community Transportation Grant Program. Over the three-year period, the program will provide accessible and convenient transportation for seniors, students, workers and youth, whether it be for employment, educational, leisure, connection to other regional transportation services or other uses.

Mental Health Support

This situation is stressful for everyone and it is normal to be anxious and worried. There are a variety of local and government resources available about how best to cope in this difficult time.

  • CMHA Middlesex - Need help? Reach out 24/7 at 519-433-2023 or 1-866-933-2023
  • CMHA Middlesex Mental Health Supports During COVID-19
  • Centre for Addiction and Mental Health - Resources for Mental Health & and the COVID-19 Pandemic
  • Ontario Ministry of Health COVID-19 Fact Sheet - Resources for Ontarians Experiencing Mental Health and Addictions Issues During the Pandemic

Declaration of Emergency

The Municipality of Strathroy-Caradoc issued a Declaration of Emergency on March 17. Residents can be assured that the Municipality is maintaining all critical emergency services and is striving, day by day, to adapt to the changing situation. We will continue to provide the services that our community relies on. The Municipality will be updating its social media channels and/or website daily and new information will be posted as soon as it becomes available.

Visit the Government of Ontario's website for the most up-to-date emergency status on COVID-19.

Face Coverings Mandatory in All Indoor Enclosed Public Spaces Across Middlesex County

Effective July 18, 2020, the Middlesex-London Health Unit required face coverings in all enclosed indoor public spaces across London and Middlesex County, including Strathroy-Caradoc. Learn more.

On July 20, 2020, Strathroy-Caradoc Council passed By-law 41-20 (A By-law to Impose Temporary Regulations Requiring the Wearing of Masks or Other Face Coverings Within Enclosed Public Spaces in the Municipality of Strathroy-Caradoc).

Moving Forward

The health and safety of our community and residents remain the top priority. The COVID-19 situation is being evaluated daily as the situation changes, and regular updates will be communicated to the public as soon as possible. Residents are encouraged to stay calm and stay informed by only sharing information from official sources.

  • Follow the Municipality of Strathroy-Caradoc on Facebook
  • Follow the Municipality of Strathroy-Caradoc on Twitter
  • Subscribe to receive e-mail updates for the Municipality's COVID-19 information page
  • Subscribe to receive Municipal News & Public Notices directly to your inbox

 

What you can do

As with most respiratory illnesses, the Health Unit recommends the following to stay healthy and to prevent the spread of viruses:

  • Stay home when you are sick.
  • Wash your hands with soap and warm water often, for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover coughs and sneezes with your sleeve; or cough or sneeze into your elbow or a tissue, then throw the tissue in the garbage.
  • Avoid close contact with people who are sick.
  • Clean and disinfect high-touch objects and surfaces frequently.
Frequently Asked Questions
Review FAQs provided by the Middlesex-London Health Unit
Who can I call?
  • Middlesex-London Health Unit - (519) 663-5371
    • Due to significant call volume, please review this information from the MLHU before calling
  • TeleHealth Ontario - 1 (866) 797-0000
  • Government of Canada COVID-19 Information Services - 1 (833) 784-4397
Credible Online Resources
  • Middlesex-London Health Unit - Novel Coronavirus Information
  • Middlesex-London Health Unit - Daily COVID-19 Case Data for Middlesex London
  • Follow the Middlesex-London Health Unit on Facebook
  • Government of Canada COVID-19 Updates
  • Ontario Ministry of Health COVID-19 Updates
  • World Health Organization
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Phone: 519-245-1070
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