Contact Us
The Province of Ontario has issued a Stay-at-Home order beginning
Thursday, January 14 at 12:01 a.m. Learn more.
The health and safety of residents is the Municipality of Strathroy-Caradoc's top priority as the COVID-19 (also referred to as the novel coronavirus) situation continues to evolve.
The Municipality of Strathroy-Caradoc is actively monitoring the situation. The Municipality is following direction from the Middlesex-London Health Unit, which is making decisions based on the provincial and federal response.
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Local Information & Updates Regarding Municipal Services Last reviewed on January 15 @ 10:30 a.m. Last updated on January 15 @ 10:30 a.m. |
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COVID-19 Response Framework Learn about regional health measures in the Province of Ontario. |
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Questions Regarding COVID-19
If you have questions about COVID-19, please contact the Middlesex-London Health Unit:
For medical advice 24/7, please call Telehealth Ontario at 1-866-797-0000. |
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How to Report COVID-19 Order Violations In Middlesex County
In Strathroy-Caradoc
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COVID-19 Assessment Centres London's COVID-19 Assessment Centres are operated by the London Health Sciences Centre and the Thames Valley Family Health Team, with support from Middlesex-London Paramedic Services, the Middlesex-London Health Unit, and the City of London. Learn more. Carling Heights Optimist Community Centre (CHOCC) Assessment Centre 656 Elizabeth St, London, ON Monday to Friday - 9:00 a.m. to 7:00 p.m. Saturday & Sunday - 11:00 a.m. to 7:00 p.m. Oakridge Arena Assessment Centre 825 Valetta St, London, ON Monday to Friday - 9:00 a.m. to 5:00 p.m. Saturday & Sunday - Closed
To find the latest information about London's COVID-19 Assessment Centres, please visit the Middlesex-London Health Unit on Twitter @MLHealthUnit. |
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Municipal Office Closure In response to the ongoing province-wide shutdown, the Municipal Office is currently closed for in-person services. Staff remain available to assist the public by telephone and e-mail during regular business hours. Residents are encouraged to take advantage of our convenient telephone and online options for reporting issues, making payments, and accessing municipal services:
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Council & Committee Meetings Municipal Council, committee, and public participation meetings will continue to be hosted electronically as permitted by provincial legislation. Meeting dates, agendas, livestream links, and archived videos are available at www.strathroy-caradoc.ca/meetings. |
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Marriage Licences & Commissioners of Oaths Services The issuance of marriage licences and Commissioners of Oaths services are currently suspended due to the Municipal Office closure in response to the provincial shut-down. The signing of pension forms is available by appointment only by calling 519-245-1105 ext. 237. Please note that all appointments for pension forms will be conducted outdoors. |
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Building Services
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Recreation Amenities & Programs The following municipal amenities are currently closed to the public:
Parks, outdoor recreation amenities, and trails remain open, including:
Check out our activity portal for links to fun virtual activities. From colouring pages and crafts to virtual museum exhibits and health and fitness, there is something for everyone at www.strathroy-caradoc.ca/FunAtHome. |
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Garbage & Recycling Pick-Up Garbage & recycling collection operated by Bluewater Recycling Association continues as usual. Visit Bluewater Recycling Association online for up-to-date information about services. Please review the following guidelines for safe waste disposal during the COVID-19 pandemic:
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Municipal Transfer Stations Municipal transfer stations are currently operating on winter hours. Credit and debit payment options are now available as cash is no longer accepted. Please practice physical distancing while on-site.
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Strathroy Municipal Cemetery Strathroy Municipal Cemetery remains open for grave site visits and services. Those attending a service or visiting a grave site must follow directives in compliance with the Province of Ontario COVID-19 Response Framework. Staff are available for grave sales by appointment only. Services may be booked via telephone at 519-245-1070 or by e-mail by following this link. |
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Police Services The Strathroy-Caradoc Police Service continues to support the Ontario Government in the fight against the spread of COVID-19. In an effort to maintain the health and safety of every citizen in Strathroy-Caradoc, our officers will enforce the Stay-At-Home Order under the Emergency Management and Civil Protection Act.
What you can expect: Strathroy-Caradoc Police Service will continue to prioritize emergency response; pandemic related complaints will continue to be investigated as lower priority calls for service. Police WILL respond to offence-based complaints where it is determined that a police response is required to address the situation. All complaints will be followed up and individuals who have violated restrictions may be fined. Police will not: Stop a pedestrian, vehicle or enter a dwelling for the singular purpose of checking compliance with the Stay-At-Home Order. Business Operations: The Strathroy-Caradoc Police Headquarters is open for essential service only. Individuals who need to speak to an Officer or Report a Crime will be granted access to the lobby one at a time after COVID screening. A mask must be worn at all times inside the building. All other non-emergency visits to the police station will be BY APPOINTMENT ONLY. Please contact the Administrative Assistant at Tdeboer@scps.on.ca or by calling (519) 245-1250 (Ext. 204) if you have any questions or requests regarding Criminal Records Checks or General Information before attending the building. Please protect yourself, family members and friends by staying at home and following health guidelines from the Middlesex-London Health Unit. |
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Fire Services Brian George, Director of Fire Services/Fire Chief, provides the following information: Our Stations remain fully functional. We are taking precautionary measures to ensure that our volunteer fire fighters are able to attend emergencies. We have taken steps to alleviate any unnecessary contact in order to maintain this:
We understand these may cause inconveniences to some, however our priority is to protect the residents of the Municipality and require our staff to be able to attend. |
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Business Resources and Supports Reopening Ontario in Stages: Stage 1 - effective as of May 19, 2020 Reopening Ontario in Stages: Stage 2 - effective as of June 12, 2020 Reopening Ontario in Stages: Stage 3 - effective as of July 17, 2020 See the above links for the eligibility requirements to re-open your business to the public, as well as the safety measures businesses are being asked to take.
There will be overlap in what some of these links below cover, but these are very comprehensive guides as to what you or your business might be eligible for in terms of programs, incentives, subsidies and/or compensation at this time and into the near future.
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Inter-Community Transit Service The Municipality of Strathroy-Caradoc, the City of Sarnia, and the City of London launched the new inter-community transit service on August 4, 2020. Based upon the advice of Medical Health Officials in the province, and in each of our cities, we are taking every precaution to ensure the health and safety of passengers and employees is safeguarded and protected. Learn more about stop locations, schedules, and fares or call 519-787-1055 to reserve your seat. Inter-Community Bus The inter-community bus service is made possible by the province of Ontario through the Community Transportation Grant Program. Over the three-year period, the program will provide accessible and convenient transportation for seniors, students, workers and youth, whether it be for employment, educational, leisure, connection to other regional transportation services or other uses. |
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Mental Health Support This situation is stressful for everyone and it is normal to be anxious and worried. There are a variety of local and government resources available about how best to cope in this difficult time.
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Declaration of Emergency The Municipality of Strathroy-Caradoc issued a Declaration of Emergency on March 17. Residents can be assured that the Municipality is maintaining all critical emergency services and is striving, day by day, to adapt to the changing situation. We will continue to provide the services that our community relies on. The Municipality will be updating its social media channels and/or website daily and new information will be posted as soon as it becomes available. Visit the Government of Ontario's website for the most up-to-date emergency status on COVID-19. |
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Face Coverings Mandatory in All Indoor Enclosed Public Spaces Across Middlesex County Effective July 18, 2020, the Middlesex-London Health Unit required face coverings in all enclosed indoor public spaces across London and Middlesex County, including Strathroy-Caradoc. Learn more. On July 20, 2020, Strathroy-Caradoc Council passed By-law 41-20 (A By-law to Impose Temporary Regulations Requiring the Wearing of Masks or Other Face Coverings Within Enclosed Public Spaces in the Municipality of Strathroy-Caradoc). |
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Moving Forward The health and safety of our community and residents remain the top priority. The COVID-19 situation is being evaluated daily as the situation changes, and regular updates will be communicated to the public as soon as possible. Residents are encouraged to stay calm and stay informed by only sharing information from official sources. |
| What you can do |
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As with most respiratory illnesses, the Health Unit recommends the following to stay healthy and to prevent the spread of viruses:
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| Frequently Asked Questions |
| Review FAQs provided by the Middlesex-London Health Unit |
| Who can I call? |
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| Credible Online Resources |
