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COVID-19 Information

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COVID 19 Banner

The health and safety of residents is the Municipality of Strathroy-Caradoc's top priority as the COVID-19 (also referred to as the novel coronavirus) situation continues to evolve.

The Municipality of Strathroy-Caradoc is following direction from the Middlesex-London Health Unit, which is making decisions based on the provincial and federal response.

Find the latest information about COVID-19 (2019 Novel Coronavirus) via the Health Unit

Local Information & Updates Regarding Municipal Services

Last reviewed on March 22 @ 9:40 a.m.. Last updated on March 22 @ 9:40 a.m.

Municipal Office Open

The Strathroy-Caradoc Municipal Office is open for payments and other services at this time, however, appointments are encouraged to ensure staff availability. The new, centralized customer service hub is accessible via the lower-level side entrance.

In-Person Customer Service Hours
Monday - Friday
9:00 a.m. - 12:00 p.m.
1:00 p.m. - 4:00 p.m.

Municipal staff are available via telephone, e-mail, and web services. Residents are encouraged to take advantage of our convenient telephone and online options for reporting issues, making payments, and accessing municipal services:

  • Call 519-245-1070 during regular business hours (Monday - Friday, 8:30 a.m. - 4:30 p.m.)
  • Review our staff directory to contact a staff member directly
  • Resident Services - use this portal to make a payment, report a problem, or access online services
  • Call in a municipal Water/Waste Water or Roads concern
  • Submit building permit applications electronically
  • Review Property Tax Payment Options
    • Payments and applications may be left in the after-hours drop-box located at the front door of Town Hall
    • Credit card payments are accepted over the phone
    • Payments will be accepted at the centralized customer service hub accessible via the side entrance

Council & Committee Meetings

Municipal Council, committee, and public participation meetings will continue to be hosted electronically as permitted by provincial legislation. Meeting dates, agendas, livestream links, and archived videos are available at www.strathroy-caradoc.ca/meetings. Staff are finalizing plans to introduce hybrid meetings permitting limited in-person attendance while maintaining virtual participation options.

Inter-Community Transit

Please note that in accordance with provincial regulations, masks or face coverings are required when riding the inter-community transit at this time.

The Inter-Community Transit service connecting Sarnia, Strathroy, Mount Brydges, and London, is operating at this time. Learn more.

Emergency Child Care

For more information about child care options and family supports in London-Middlesex, please visit www.familyinfo.ca.

Mental Health Support

This situation is stressful for everyone and it is normal to be anxious and worried. There are a variety of local and government resources available about how best to cope in this difficult time.

  • CMHA Middlesex - Need help? Reach out 24/7 at 519-433-2023 or 1-866-933-2023
  • CMHA Middlesex Mental Health Supports During COVID-19
  • Centre for Addiction and Mental Health - Resources for Mental Health & and the COVID-19 Pandemic
  • Ontario Ministry of Health COVID-19 Fact Sheet - Resources for Ontarians Experiencing Mental Health and Addictions Issues During the Pandemic

 

Information Regarding COVID-19

COVID-19 Roadmap to Reopen

Learn about the plan to guide a safe and gradual reopening of the Province of Ontario.

Call the Stop the Spread Business Information Line at 1-888-444-3659 if you have questions about what can be open or impacts to your business or employment.

Masks and Face Coverings

Following the announcement that the Province of Ontario will no longer require masking, Strathroy-Caradoc Council repealed By-law 41-20 requiring masks or face coverings in enclosed public spaces at its March 21, 2022 meeting. This means that masking is no longer mandatory in the Municipality of Strathroy-Caradoc, with the exception of the Inter-Community Bus Service, where provincial regulations still require masking.

Residents are encouraged to continue taking steps to protect themselves and others to reduce the risk of COVID-19 transmission. Some of these steps include getting vaccinated, practicing physical distancing when possible, and participating in outdoor activities, as opposed to indoor, when that is an option. By-law 41-20 was always intended to be a temporary measure to address local health concerns related to the COVID-19 pandemic. While masks are no longer mandatory, residents are still encouraged to wear one in indoor public spaces.

The repeal of the masking by-law follows the lifting of the local state of emergency on March 17, 2022.

Questions Regarding COVID-19

  • Daily Summary of COVID-19 Cases in Middlesex-London (via Middlesex-London Health Unit)

If you have questions about COVID-19, please contact the Middlesex-London Health Unit:

  • 519-663-5317 (follow the prompts) - Monday to Friday from 8:30 a.m. to 4:30 p.m.
  • E-mail: health@mlhu.on.ca

For medical advice 24/7, please call Telehealth Ontario at 1-866-797-0000.

Government of Canada COVID-19 Information Services : 1 (833) 784-4397

COVID-19 Vaccine Information

Learn more about COVID-19 vaccines.

Safe and effective vaccines will help protect us against COVID-19 and are a vital tool in our response to this pandemic.

Vaccination Clinic at Caradoc Community Centre (565 Lions Park Drive, Mount Brydges)

Monday to Wednesday

11:00 a.m. - 6:00 p.m.

Walk-in/No Appointment Needed Between 11 a.m. and 6 p.m.

Middlesex-London Paramedic Service Mobile Clinics

MLPS is visiting communities throughout Middlesex County to provide first, second, and booster doses. For more information, visit https://www.facebook.com/MLPS911. 

Middlesex County Shuttle Service for Vaccine and Medical Appointments

Middlesex County, in partnership with Voyago, offers a free shuttle service to help ensure vulnerable and low-income residents access COVID-19 vaccinations and other medical appointments. The shuttle is available 7 days a week. Learn more about the service and how to book your trip.

COVID-19 Testing/Assessment Centres

  • Carling Assessment Centre - 656 Elizabeth Street, London
  • My Health Testing Centre - 279 Wharncliffe Road North, Suite 204, London

Learn more or book your appointment online

What You Can Do

Please continue to follow public health guidance offered by the Middlesex-London Health Unit and the Province of Ontario.

  • COVID-19 Public Health Measures and Advice
  • Learn how to generally prevent the spread of COVID-19

Residents are encouraged to stay calm and stay informed by only sharing information from credible online resources.

  • Middlesex-London Health Unit - Novel Coronavirus Information
  • Middlesex-London Health Unit - Daily COVID-19 Case Data for Middlesex London
  • Follow the Middlesex-London Health Unit on Facebook
  • Government of Canada COVID-19 Updates
  • Ontario Ministry of Health COVID-19 Updates
  • World Health Organization
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© 2022 Municipality of Strathroy-Caradoc

52 Frank Street,
Strathroy ON N7G 2R4
Phone: 519-245-1070
Fax: 519-245-6353

Customer Service:
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    • A - Z Services
    • About Strathroy-Caradoc
    • Animal Services
    • Applications, Licenses & Permits
    • Arts, Culture & Heritage
    • Cemeteries
    • Discover Strathroy-Caradoc
    • Downtown Strathroy Market
    • Education
    • Emergency Services
    • Garbage, Recycling & Transfer Stations
    • Health Services
    • Libraries
    • Museum Strathroy-Caradoc
    • New to Strathroy-Caradoc
    • View All...
  • Getting Active
    • Aquatics
    • Community Groups
    • Conservation Areas & Trails
    • Day Camps
    • Documents & Forms
    • Dog Park
    • Facility Rentals
    • Party Packages
    • Find a Park or Facility
    • Ice Rentals & Skating
    • Medal of Distinction Program
    • Parks & Sportsfields
    • Playgrounds & Splash Pads
    • Programs
    • Register for Programs
    • View All...
  • Doing Business
    • Bids & Tenders
    • Business Improvement Area
    • Certified Site
    • Chamber of Commerce
    • Community Profile
    • Development
    • CIP & Downtown Master Plan
    • Economic Development
    • Home Businesses
    • Industrial Parks
    • Maps
    • South African Partnership
    • Starting a New Business
    • Taxes & Utilities
    • Testimonials
  • City Hall
    • 2022 Municipal Election
    • Accessibility
    • Applications, Licences & Permits
    • Bids & Tenders
    • Bylaws & Bylaw Enforcement
    • Calendar
    • Careers
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    • Mayor & Council
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