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New to Strathroy-Caradoc

Welcome to the Municipality of Strathroy-Caradoc! With communities boasting all the amenities of a city, but all the charm, convenience, and friendliness of a small town, Strathroy-Caradoc will soon feel like home.

The following resources have been gathered to provide you with the information that you might need to get set up in your new community.

Resources for New Residents

To register to pay bills online, please sign up with our Virtual City Hall service.

Another option for receiving tax bills is by email. Follow this link to register to have your bill sent by email.

Property taxes are due on the last business day of the following months:• February
• May
• August
• October

Tax rates are approved by Council each year. The current year's taxes and a local “Property Tax Comparison” are posted on the Municipal website at www.strathroy-caradoc.ca/Property-Taxes.

When you move to Strathroy-Caradoc, you may be required to register for some essential utilities like water and wastewater, hydro, and gas. Please see applicable utilities below:

Water and Wastewater

The Municipality of Strathroy-Caradoc provides water and wastewater services to residents in Strathroy, Mount Brydges, and a small portion of Adelaide-Metcalfe. Water services are provided to residents in Campbellvale and Delaware West.

The Municipality of Strathroy-Caradoc issues utility bills every two months: February, April, June, August, October and December. Each bill is due on the 15th of the next month in which it is issued.

The Municipality has a number of options available to our customers for payment. Payment must be received at the Municipality by the due date to avoid penalty. For more information on payment options, please visit www.strathroy-caradoc.ca/UtilityBilling.

Hydro (Electricity)

Hydro service for the settlement areas of Strathroy and Mount Brydges is provided by Entegrus. Other areas of the Municipality are served by Hydro One.

For more information, please visit the Entegrus or Hydro One websites.

Gas

Gas distribution services are provided by Enbridge Gas.

For more information, please visit the Enbridge Gas website.

Internet, Phone, and Television Providers

There are various options for residents who are interested in setting up a cellular phone, cable or satellite television, and internet service. We advise that you conduct research to ensure that you pick a provider that meets your needs.

Telecommunications providers include Bell Canada, Rogers Communications, TekSavvy, Start.ca, and North Frontenac Telephone Company (NFTC).

Other cellular phone providers include Koodo, Telus, Virgin, and Freedom, among others.

Fire Service

The Strathroy-Caradoc Fire Department is a volunteer-based service that provides a range of programs to protect the lives and properties of the inhabitants of the Municipality from the adverse effects of fires, sudden medical emergencies, or exposure to dangerous conditions created by man or nature.

Contact:
Strathroy-Caradoc Fire Department
23 Zimmerman Street
Strathroy, Ontario
N7G 2G8
Phone: (519) 245-1990

Strathroy-Caradoc Police Service

The Strathroy-Caradoc Police Service is maintained through the governance of the council-appointed Police Services Board.

The Police Service’s front line officers provide 24-hour service to the community. Officer assignments include; Traffic Enforcement and Projects (TEP); Community Services, Forensic Identification/Court, Criminal Investigations Division, Community Patrol, and Emergency Response. Civilian staff operate the Community Emergency Reporting Bureau (CERB), receiving and dispatching 911, and non-emergency calls for service.

Contact (Non-Emergency):
Strathroy-Caradoc Police Service
299 Frances Street
Strathroy, Ontario
N7G 4G9
Phone: (519) 245-1250

Ambulance Service

Middlesex-London EMS is responsible for providing 24-hour emergency and non-emergency pre-hospital medical care and transportation to individuals experiencing injury or illness. Staff are graduates of an accredited College Paramedic Program and are certified by the MLEMS Medical Director, through the Southwest Ontario Regional Base Hospital Program

For more information, visit the Middlesex-London EMS at www.mlems.ca.

Medical Services

Strathroy-Caradoc is home to a number of health service providers. Along with the family physicians, dentists, optometrists, chiropractors, and other health professionals who serve our community, there are a number of health centres to meet the needs of your family.

Health Care Institutions

Strathroy Middlesex General Hospital/Middlesex Hospital Alliance

395 Carrie Street, Strathroy, ON  N7G 3J4 Phone: (519) 245-1550

Southwest Middlesex Health Centre

22262 Mill Road, Mount Brydges, ON  N0L 1W0 Phone: (519) 264-2800

Middlesex London Health Unit

51 Front Street East, Strathroy, ON  N7G 4L6 Phone: (519) 245-3230

VON Middlesex-Elgin

274 Head Street North Strathroy, ON  N7G 4L7 Phone: (519) 245-3170

Long-term Care Facilities

Strathmere Lodge

599 Albert Street, Strathroy, ON  N7G 3J3 Phone: (519) 245-2520

Sprucedale Care Centre 

96 Kittridge Avenue East, Strathroy, ON  N7G 2A8 Phone: (519) 245-2808

For a detailed overview of the Garbage and Recycling Schedule please review the Municipality of Strathroy-Caradoc Automated Waste & Recycling Schedule (PDF [1,953 KB]).

The Municipality of Strathroy-Caradoc operates two waste transfer stations for its residents.

Mount Brydges Transfer Station

22416 Mill Road, Mount Brydges
April to November - 2nd and 4th Saturday of the month
December to March - 4th Saturday of the month.
OPEN: 8:30 a.m. to 4:30 p.m.

Strathroy Transfer Station

27786 Pike Road, Strathroy (Lagoon Site)
March to November - Every Wednesday and Saturday;
December to February - 2nd Saturday of the month.
OPEN: 8:30 a.m. to 4:30 p.m.

For more information, please review the Strathroy-Caradoc Transfer Station Fact Sheet (PDF [236 kB])

Dog licences and cat registration tags can be obtained at the Strathroy-Caradoc Municipal Office and the Animal Care Centre Lobo. You may also request a tag by completing the online pet registration form.

Dog and cat tags are available at A.C.C. Lobo (5592 Egremont Dr., Ilderton) and at the Municipal Office (52 Frank Street, Strathroy).

To register online:

For in-person registration:

Population: 23,871
Households: 9,453

(2021, Statistics Canada)

The current elected Council has a term from November 15, 2022 to November 14, 2026.

To connect with your Councillors by phone or email, please view Councillor contact information on our Council webpage.

Looking for schools in the area? Review schools that serve residents of Strathroy-Caradoc, or contact our local school boards directly.

The Municipality delivers recreational programs and maintains and operates municipal facilities, parks and sports fields, including West Middlesex Memorial Centre, Gemini Sportsplex, Caradoc Community Centre, Museum Strathroy-Caradoc and the Fair Grounds Aquatic Park.

The department also works with organizations, service clubs, sports teams, and various groups to develop recreational infrastructure, enhance leisure opportunities in the community, and serve as a resource for the community.

For more information on the different resources available, please visit out Community Services webpage. 

New to Canada?

Visit Strathroy's Service Canada office for information and resources:

  • 34 Frank Street Strathroy, Ontario N7G 2R4

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